What are the responsibilities and job description for the Care Advocate position at VirtualVocations?
A company is looking for a Care Advocate to engage and develop relationships with members while providing support throughout the orthopedic healthcare continuum.Key ResponsibilitiesLearn and adapt the outreach model to meet patient needsConduct outreach to educate eligible patients about the programUtilize motivational interviewing tools to address patient barriers and personalize messagingRequired QualificationsBachelor's degree or equivalent experience in healthcare3 years of experience in sales, direct marketing, or customer service in the healthcare industryProficient in Microsoft Word, Excel, Access, and OutlookExperience with Medicare populations and understanding of Medicare Health PlansKnowledge of medical terminology
