What are the responsibilities and job description for the Care Advocate position at VirtualVocations?
A company is looking for a Care Advocate to join their Care Support team.Key ResponsibilitiesServe as the primary point of contact for patients and providers, addressing questions and concernsAssist with scheduling and rescheduling patient appointments, managing conflicts and optimizing schedulesCoordinate care activities, including referrals and follow-up appointments, while maintaining accurate patient recordsRequired QualificationsMinimum of 1 year of experience in a patient support, customer service, or healthcare-related roleHigh school diploma or equivalent; additional coursework in healthcare administration is a plusProficiency in using standard office applications (e.g., Google Suite)Ability to handle sensitive information with confidentiality and professionalismDemonstrated proactive approach to patient support
