What are the responsibilities and job description for the Care Coordinator position at VirtualVocations?
A company is looking for a Care Coordinator - Contact Agent.Key Responsibilities : Handle inbound and outbound calls to support membersComplete telephonic intake screening questionnaires and audio / video initial program assessmentsConduct cold calls to pursue member engagement and assist with scheduling appointmentsRequired Qualifications : 2 years of healthcare / clinical experienceCall agent experience is preferredBasic understanding of EHR / EMR applicationsProficiency in Microsoft OfficeMust live in the United States
