What are the responsibilities and job description for the Care Guide position at VirtualVocations?
A company is looking for a Care Guide (non-RN).Key Responsibilities : Provide empathetic and compassionate service to customers while resolving their healthcare needsAssist individuals with navigation of insurance details, appointment scheduling, and care coordinationParticipate in wellness campaigns and adhere to company policies and documentation practicesRequired Qualifications : High School diplomaProven customer service skills in a healthcare settingTelehealth and contact center experience preferredPrevious medical office experience is a plusAbility to thrive in a fast-paced environment with change management skills
