What are the responsibilities and job description for the Claims Adjuster position at VirtualVocations?
A company is looking for a Claims Specialist II to guide customers through the claims process and provide excellent customer service.Key ResponsibilitiesInvestigate and process claims for property damage and moderate bodily injury, gathering information from various sourcesReview coverage and claims processes with customers, setting reserves and coordinating necessary inspectionsRespond to customer inquiries and escalate complex claims for further investigation as neededRequired QualificationsHigh School Diploma or GED required; Bachelor's Degree preferredCustomer service experience in a high-volume work environment required; 6-12 months of claims adjusting experience preferredSolid understanding of company policies and claims procedures upon completion of trainingAbility to multi-task and prioritize responsibilities in a fast-paced environmentProficiency with MS Office products and claims-related software
