What are the responsibilities and job description for the Client Services Coordinator position at VirtualVocations?
A company is looking for a Client Services Coordinator.Key ResponsibilitiesProvide responsive and professional customer service by answering calls and addressing customer needsGenerate and route tickets for customer work order requests to appropriate personnelProactively identify process improvements to enhance service delivery and customer satisfactionRequired QualificationsProven experience in a customer service role, preferably in the IT industryStrong organizational and multitasking skills in a fast-paced environmentExperience with service management systems is a plusAbility to communicate professionally in English, both written and orallyClient service-oriented with superior people skills
