What are the responsibilities and job description for the Client Success Manager position at VirtualVocations?
A company is looking for a Client Success Manager (East Coast) who will manage client relationships and ensure a world-class experience.Key Responsibilities : Own the entire client relationship lifecycle from onboarding to ongoing supportArticulate the value proposition of the intercom system to property management representatives and tenantsProactively resolve customer inquiries and collaborate with internal teams to address client needsRequired Qualifications : 3 years of experience in Customer Success, Customer Relationship, or OperationsBachelor's degree requiredHighly motivated self-starter with the ability to work independently and in a teamDesire and flexibility to learn in a fast-paced environmentAnalytical capabilities to understand client needs and develop relevant strategies
