What are the responsibilities and job description for the Client Success Manager position at VirtualVocations?
A company is looking for a Fully Remote ServiceTitan Experienced Client Success Manager.Key ResponsibilitiesManage client relationships from onboarding to retention, ensuring value in every interactionOversee team quality assurance and support CSRs in delivering exceptional service across multiple time zonesDevelop and implement best practices for client and team success in collaboration with internal leadersRequired QualificationsAssociate's degreeMinimum of 2 years of relevant experienceExperience in managing customer service operations, preferably in small-to-medium businessesFamiliarity with Hubspot is a plusAbility to work flexible hours across CST, MST, and PST time zones