What are the responsibilities and job description for the Client Success Manager position at VirtualVocations?
A company is looking for a Client Success Manager, Payments.Key ResponsibilitiesManage a diverse portfolio of customers using payment solutions to drive product and payment adoptionAct as a Subject Matter Expert to support the Client Success team and enhance organizational payment adoptionConduct regular business reviews and document customer interactions to ensure ongoing success and satisfactionRequired QualificationsExperience in a customer-facing role, preferably in payment processingFamiliarity with EMR and Practice Management softwareProficient in using ChurnZero for managing customer journeysStrong sense of ownership and accountabilityProfessional phone etiquette
