What are the responsibilities and job description for the Collections Customer Service Representative position at VirtualVocations?
A company is looking for a Customer Service Representative - Collections.Key ResponsibilitiesCollect on low-risk accounts to minimize the Bank's delinquency rateAssist customers in understanding their financial obligations and provide guidance to limit lossesNegotiate repayment options and handle communication with customers regarding their accountsRequired QualificationsHigh School Diploma or equivalent combination of education and experience required1 year of customer service experience requiredCollections experience preferredGeneral understanding of collection management softwareBasic proficiency with Microsoft Word, Excel, and Outlook
