What are the responsibilities and job description for the Copier Support Technician position at VirtualVocations?
A company is looking for a Copier Support Desk Technician I to provide remote technical support for copiers and related devices.Key ResponsibilitiesProvide remote technical support to diagnose and resolve issues with copiers, printers, and multifunction devicesTroubleshoot hardware, software, and network connectivity problems remotelyMaintain detailed records of support interactions and collaborate with onsite technicians as neededRequired QualificationsHigh school diploma and two years of relevant experience, or equivalent combination of education and experiencePrevious experience repairing and troubleshooting printers, copiers, and multifunction devices preferredKnowledge of copier and printer functionality, components, and common issuesFamiliarity with various copier brands and modelsBasic understanding of network protocols and configurations
