What are the responsibilities and job description for the Credit Balance Resolution Representative position at VirtualVocations?
A company is looking for a Credit Balance Resolution Representative.Key Responsibilities : Manage credit balances, undistributed payments, and requests for refundsConduct timely reviews of payments and facilitate resolution with third-party payersInitiate and process refunds while ensuring compliance with contractual and regulatory requirementsRequired Qualifications : 3 years of experience in healthcare customer service or insurance collections1 year of experience working with credit balances and underpaymentsStrong knowledge of computer billing systemsProficiency with MS Office
