What are the responsibilities and job description for the Customer Experience Representative position at VirtualVocations?
A company is looking for a Customer Experience Representative to provide exceptional service and support to customers.Key Responsibilities : Answer inbound phone calls and assist customers with orders, product inquiries, and account managementUtilize sales strategies to educate customers and increase order valueLog customer interactions and implement strategies to retain subscription customersRequired Qualifications : Experience in sales, particularly in the health and wellness or supplements industryStrong work ethic with a customer-first mindsetAbility to work independently in a fast-paced environmentProactive self-starter with a flexible attitude towards changeTech-savvy and organized with a detail-oriented approach