What are the responsibilities and job description for the Customer Experience Representative position at VirtualVocations?
A company is looking for a Customer Experience Representative (Contractor).Key ResponsibilitiesAssist customers with buying and selling used products on the company's platformsRespond to customer email requests and troubleshoot issuesDocument problems and resolutions, and follow up with customers to ensure satisfactionRequired QualificationsPrior experience in customer service rolesBasic knowledge of e-commerce retailFamiliarity with Zendesk is a plusAbility to work remotely with minimal supervisionAvailability to work part-time, 12 PM - 5 PM PST, Monday through Friday
