What are the responsibilities and job description for the Customer Outreach Representative position at VirtualVocations?
A company is looking for a Customer Outreach Representative to connect with customers and collect authentic reviews.Key ResponsibilitiesConduct engaging phone interviews with customers to gather feedbackEnsure collected feedback meets quality standards and maintain professionalismMeet daily and weekly goals for completed reviews and maintain accurate recordsRequired QualificationsBasic knowledge of Google Drive apps (Docs, Sheets, etc.)Ability to multitask effectively during conversationsCustomer-focused mindset with a passion for helping othersAdaptability to different personalities and situationsResults-driven with a strong desire to meet and exceed goals