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Customer Service Associate

VirtualVocations
Manchester, NH Full Time
POSTED ON 3/25/2025
AVAILABLE BEFORE 4/8/2025

A company is looking for a Customer Service Associate to join their team on an hourly basis.Key ResponsibilitiesRespond to customer inquiries via email and chat in a timely and professional mannerTroubleshoot and resolve product or service-related issues to ensure customer satisfactionAssist customers with order status, shipping updates, returns, and exchangesRequired QualificationsProven experience in customer service, preferably in an ecommerce environmentProficiency in Shopify and helpdesk platforms such as Gorgias, Zendesk, or TidioAbility to multitask, prioritize, and manage time effectivelyA positive attitude and a passion for delivering exceptional customer experiences

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