What are the responsibilities and job description for the Customer Service Representative position at VirtualVocations?
A company is looking for a Customer Service Representative (Remote).Key Responsibilities : Respond to customer support tickets and resolve issues related to existing ordersManage high-volume phone calls to assist customers with existing orders and guide new customersDocument issues and perform other job-related duties as assignedQualifications : High school diploma or GED required; 1-3 years of customer support or call center experienceExperience using computer programs such as Microsoft Outlook, Excel, and WordDocument manipulation experienceAbility to transcribe information and investigate issuesTyping speed of at least 55 wpm
