What are the responsibilities and job description for the Customer Solution Specialist position at VirtualVocations?
A company is looking for a Customer Solution Specialist to support the implementation of risk management solutions for clients.Key ResponsibilitiesAddress driver and client inquiries via calls, emails, and chatsIdentify user needs and ensure customer proficiency in eDriving toolsConduct data entry, audits, reporting, and compliance tasks for fleet accountsRequired QualificationsStrong organizational skills to manage multiple prioritiesAbility to work both independently and as part of a teamExperience in data entry and compliance-related tasksMultilingual communication skills are highly preferredAbility to execute tasks with a sense of urgency
