What are the responsibilities and job description for the Customer Success Coordinator position at VirtualVocations?
A company is looking for a Customer Success Coordinator to manage and renew customer contracts while supporting revenue growth.Key ResponsibilitiesManage the renewal lifecycle, including administrative tasks like forecasting, quoting, and order submissionCollaborate with Revenue and Customer Success teams to identify and mitigate risks within the customer baseWork cross-functionally with sales account executives to support customer segmentsRequired QualificationsCuriosity about SaaS, technology, or workforce developmentBasic understanding of business development, sales, or customer successAbility to analyze data to address customer situationsComfortable using various communication methods, including emails and virtual meetingsStrong organizational and time management skills