What are the responsibilities and job description for the Customer Success Manager (Pet) position at VirtualVocations?
A company is looking for a Customer Onboarding & Success Manager (Pet).Key ResponsibilitiesConduct virtual onboarding sessions tailored to customers' business needs, including software setup and initial trainingServe as the primary point of contact for customers during their first 90 days, ensuring a smooth onboarding experienceBuild strong relationships with customers, gaining a deep understanding of their business needs and goalsRequired QualificationsExperience using relevant software in the pet care industryStrong background in customer onboarding, training, or supportAbility to explain complex software features in a user-friendly wayDetail-oriented and organizedTech-savvy and eager to learn new software quickly
