What are the responsibilities and job description for the Customer Success Manager position at VirtualVocations?
A company is looking for a Customer Success Manager - Remote.Key ResponsibilitiesResolve customer complaints and issues promptlyProvide information on claims metrics, POA status, and program enhancementsConduct semi-annual or quarterly business reviews in partnership with the Relationship ManagerRequired Qualifications5 years of customer service experienceIn-depth knowledge of the Unemployment Cost Management ServicesAssociate's degree or equivalent experience
