What are the responsibilities and job description for the Customer Success Manager position at VirtualVocations?
A company is looking for a Customer Success Manager to enhance relationships with eCommerce brand partners through data-driven insights and upselling strategies.Key ResponsibilitiesBuild and maintain relationships with existing brand partners and identify upsell opportunitiesAnalyze campaign performance and provide actionable insights to optimize brand engagementCollaborate with internal teams to ensure effective execution of brand strategies and maintain CRM recordsRequired Qualifications2-5 years of experience in Customer Success, Account Management, or Sales, preferably in eCommerceStrong analytical skills to drive decisions and upsell opportunitiesExperience with upselling and managing client relationships in fashion, beauty, or home brandsProficiency in Excel / Google Sheets; familiarity with Hubspot or similar CRM tools is a plusBachelor's Degree or equivalent experience preferred
