What are the responsibilities and job description for the Customer Success Onboarding Specialist position at VirtualVocations?
A company is looking for a Customer Success Onboarding Specialist to manage onboarding and support for enterprise customers.Key ResponsibilitiesOwn customer relationships during the onboarding phase for new key accountsHandle long-term support requests for training and coaching for all key accountsIdentify opportunities for expansion and recommend areas for improvement to enhance customer experienceRequired Qualifications1-3 years experience in customer success, implementation, or salesBachelor's degree or equivalent experience in a related fieldProven success in developing relationships with new customers and exceeding success metricsBilingual preferred (English / Spanish)Experience working with cross-functional teams and building strong internal and external relationships
