What are the responsibilities and job description for the Customer Support Engineer position at VirtualVocations?
A company is looking for a Customer Support Engineer.Key ResponsibilitiesResponding to customer telephone calls and emailsProactive monitoring of application behavior, and performing training and QATroubleshooting application software issues reported by customersRequired QualificationsUniversity or College level in a computer science or technology program (or equivalent)Experience within Transportation Management, Logistics, or Supply Chain IndustryCustoms Brokerage certificationExperience in FTZ (Foreign Trade Zone Operations)Experience in the use of ABI and / or AMS software is particularly helpful
