What are the responsibilities and job description for the Customer Support Representative position at VirtualVocations?
A company is looking for a Customer Support Representative.Key ResponsibilitiesHandle calls from financial institutions in a friendly, resolution-oriented mannerWork help desk tickets by responding quickly and developing solutions to user problemsSpot trends among tickets to identify root causes and collaborate with internal teams for resolutionsRequired QualificationsBachelor's degree preferred or equivalent industry experienceExperience in technical / software support with customersAble to work in a fast-paced environment requiring constant prioritization
