What are the responsibilities and job description for the Customer Support Representative position at VirtualVocations?
A company is looking for a Customer Support Representative I to provide high-quality customer assistance to healthcare providers and patients.Key ResponsibilitiesProvide timely support on products and softwareDocument client interactions thoroughly in company systemsHandle inbound calls and respond to written requests across multiple channelsRequired Qualifications and EducationHigh school diploma or higher (Bachelor's degree preferred)2-3 years of experience in a customer-facing role or data entryPrevious experience in healthcare or clinical laboratory preferredWorking knowledge of Microsoft Office and internet usage requiredBilingual (Spanish / English) highly preferred, but not required
