What are the responsibilities and job description for the Driver Support Specialist position at VirtualVocations?
A company is looking for a Driver Support Associate to provide exceptional support to drivers and enhance customer satisfaction.Key ResponsibilitiesRespond to resident inquiries via phone, email, text, and live chatRelay operational issues to local warehouse teams and operations managersTroubleshoot technical problems and provide clear solutionsRequired QualificationsPassion for creating an amazing customer experienceAbility to adapt and resolve difficult situationsDependable and punctual with strong time management skillsHigh level of comfort with smartphone applications (iOS and Android)Undergraduate or equivalent degree preferred
