What are the responsibilities and job description for the Durable Medical Equipment Specialist position at VirtualVocations?
A company is looking for an Associate Durable Medical Equipment Specialist to manage member inquiries related to durable medical equipment.Key ResponsibilitiesServe as the first point of contact for member inquiries regarding DME via telephone and emailManage and analyze financial transactions to ensure compliance with Medicare and regulatory requirementsAct as a liaison between members and vendors to facilitate pricing and orders of DME itemsRequired Qualifications1 years of experience in a customer service role related to DME, healthcare, Medicare, or insurance servicesExperience managing documentation and facilitating orders in DME with knowledge of medical terminologyKnowledge of administrative procedures, managing files, data entry, and office terminologyMulti-lingual with a preference for Spanish (preferred)Able to work 11 : 30am to 8pm EST with flexibility in shift changes