What are the responsibilities and job description for the End User Experience Engineer position at VirtualVocations?
A company is looking for an End User Experience Engineer.Key ResponsibilitiesMonitor end-user production systems and respond to events affecting availability or performanceEstablish and implement policies and processes for a quality incident management processCoordinate with technical support teams during service disruptions to restore servicesRequired QualificationsBachelor's degree or 5 years of technical experienceExperience with observability tools to assess system healthAbility to serve as the initial contact for system-impacting eventsFlexibility to work during key operational hours and extended hours as neededProficiency in assessing incident data and collaborating on strategic plans
