What are the responsibilities and job description for the Engagement Manager position at VirtualVocations?
A company is looking for an Engagement Manager to drive strategic client success and growth.Key ResponsibilitiesTake full ownership of multiple client engagements, ensuring alignment with business objectivesCollaborate with Testing Managers and support team members to ensure exceptional testing experiencesIdentify upsell opportunities and drive new contract period scoping activitiesRequired Qualifications3 years in client services and / or account management with enterprise-level clients2 years of experience in software testing or Quality AssuranceProven strategic thinking and planning skillsAbility to present concepts and data in a structured mannerStrong interpersonal and negotiation skills
