What are the responsibilities and job description for the Family Health Advocate position at VirtualVocations?
A company is looking for a Family Health Advocate- Remote.Key Responsibilities : Assist members with inquiries related to eligibility, benefits, claims, and provider searchesCoordinate issue resolution with providers, payers, or third parties, and provide proactive care guidanceEducate members on health care inquiries and drive engagement into appropriate programsRequired Qualifications : High school diploma or GED2-year associate degree in healthcare / health sciences or equivalent experience in healthcareExperience in customer service within a healthcare settingPrevious roles may include Health Guide, Medical Assistant, or Pharmacy TechnicianExperience resolving high-level customer service issues
