What are the responsibilities and job description for the Health Guide position at VirtualVocations?
A company is looking for a Health Guide to support Members in their healthcare journey.Key ResponsibilitiesServe as a trusted advisor to Members, guiding them through their healthcare experienceProvide motivation, support, and comprehensive assistance, including education and referralsConnect with Members across various communication channels to build trust and adapt to their unique needsRequired QualificationsBachelor's degree or equivalent experience in health-related fields preferred2 years of experience in customer service or patient-facing roles in healthcareIntermediate understanding of the healthcare system and health insuranceOrganized with the ability to manage multiple tasks and prioritiesA designated home office space with access to high-speed internet
