What are the responsibilities and job description for the Healthcare Customer Service Representative position at VirtualVocations?
A company is looking for a Healthcare Customer Service Representative - Remote.Key Responsibilities : Handle inbound phone inquiries related to member benefits, eligibility, and claimsEngage with customers, document call specifics, and resolve issues through collaborationProvide new member orientation and respond to member correspondenceRequired Qualifications : High School Diploma or equivalent experienceMust pass a background checkComputer literate and able to multitaskExperience in customer service or related fieldWillingness to participate in team development and projects
