What are the responsibilities and job description for the Healthcare Outreach Specialist position at VirtualVocations?
A company is looking for a Healthcare Outreach Specialist, Fully Remote.Key ResponsibilitiesConducts outbound and inbound calls to provide detailed information about eligibility services and performs eligibility screeningInterviews patients / members to gather personal and sensitive information for program eligibility determinationInitiates referrals to other agencies for additional support as neededRequired Qualifications1 years of customer service experienceFluency in Spanish (speak, read, write) is a significant plusEmpathy and a desire to help othersExperience in healthcare or government benefits is a plusAbility to work independently in a private and quiet environment