What are the responsibilities and job description for the HVAC Service Advisor position at VirtualVocations?
A company is looking for an HVAC Service Advisor.Key ResponsibilitiesProcess incoming calls from service providers for claim approval, focusing on quality repairsReview and negotiate claim approvals to ensure equitable material costs and diagnosesAccurately capture and record claim information into company systemsRequired QualificationsKnowledge of relevant software applications and equipmentUnderstanding of customer service principles and practicesAbility to manage multiple computer screens and applicationsPossesses and maintains technical / professional expertise for effective job performanceDemonstrated proficiency in HVAC