What are the responsibilities and job description for the Implementation Specialist position at VirtualVocations?
A company is looking for an Implementation Specialist to deliver successful customer implementations and ensure a seamless onboarding experience.Key ResponsibilitiesManage 40 active implementations simultaneously, ensuring a smooth transition from Sales to Customer SuccessProvide consultative guidance to clients for quick software setup and value realizationTrack key implementation KPIs and deliver regular status updates to clients and internal stakeholdersRequired Qualifications2-5 years of experience in Program Management and / or onboarding B2B customersExperience in Client Success within SaaS is a plus but not requiredStrong organizational skillsProven history of following through on commitmentsAbility to work effectively in a remote-work environment