What are the responsibilities and job description for the Information Technology Associate position at VirtualVocations?
A company is looking for an Information Technology Assistant to support day-to-day technical services for Advisors and in-house employees.Key ResponsibilitiesProvide first-tier support to the network via email or phone, troubleshooting issues and coordinating with tech support as neededAssist with system administration, user setup, and ongoing maintenance of various platforms including Salesforce and Microsoft 365Participate in general Technology Department administration, meetings, and projectsRequired QualificationsPositive Mental Attitude and ability to remain kind under pressureHighly motivated self-starter with a results-driven approachExperience with CRM / Database systems, particularly SalesforceStrong aptitude for collaborative work in a fully remote environmentExperience with MS Office applications
