What are the responsibilities and job description for the Information Technology Incident Manager position at VirtualVocations?
A company is looking for an Information Technology Incident Manager, Remote, Nationwide.Key ResponsibilitiesLead responses to technology outages and security incidents, ensuring business continuityAct as the primary contact for major incidents, coordinating efforts across IT, InfoSec, and external partnersImplement and oversee the incident management process in alignment with ITIL best practicesRequired QualificationsBachelor's degree in Information Technology, Cybersecurity, or a related field5 years of experience in incident management and information security within an enterprise environmentKnowledge of information security principles and relevant certifications such as ITIL, CISSP, or CISM preferredExperience with incident management tools and softwareStrong leadership skills and ability to manage cross-functional teams under pressure
