What are the responsibilities and job description for the Intake Specialist position at VirtualVocations?
A company is looking for an Intake Specialist to provide exceptional customer service and facilitate the intake process for tele-therapy services.Key ResponsibilitiesConduct inside sales of tele-therapy services and complete the intake process for new patientsCoordinate appointments and provide post-sales support to ensure a smooth patient experienceCommunicate effectively with patients via phone, text, and email to articulate the value of the services offeredRequired Qualifications1-3 years of inside sales or related experienceEmpathy-driven relationship building skillsTechnologically savvy with the ability to use multiple software programs simultaneouslyAbility to adapt in a fast-paced, startup environmentDemonstrated excellent customer service skills with both internal and external customers
