What are the responsibilities and job description for the Integration Specialist position at VirtualVocations?
A company is looking for an Integration Specialist to facilitate the transition of newly acquired customers into their business.Key ResponsibilitiesFollow established integration playbooks to guide customers through the transition processUtilize automation tools to streamline tasks and track customer progress, escalating issues as necessaryProvide initial product orientation and troubleshoot technical issues while collaborating with internal teamsRequired QualificationsHigh school diploma or equivalent required; some college preferred1 years of experience in a customer service or support role, preferably in a high-volume environmentExperience with CRM systems and ticketing platformsFamiliarity with B2B products or servicesAbility to work independently and in a team environment
