What are the responsibilities and job description for the IT Security Support Engineer position at VirtualVocations?
A company is looking for an IT & Security Support Engineer, a pivotal role focused on addressing challenges and supporting IT operations.Key ResponsibilitiesRespond to routine security alerts and collaborate with the security teamManage and resolve service desk tickets alongside the IT teamHandle employee onboarding, offboarding, and access control modifications in line with HITRUST requirementsRequired QualificationsMinimum of 3 years of relevant experience in IT support or a related fieldProficiency with MacOS software, hardware, and deployment strategies in an enterprise settingExperience with technologies such as Okta, JAMF, Google Workspace Admin, and ZscalerEntry-level cybersecurity certification (e.g., CompTIA Security ) is a plusExperience working in regulated industries (e.g., healthcare, finance) is advantageous