What are the responsibilities and job description for the Lawn Care Customer Service Representative position at VirtualVocations?
A company is looking for a Customer Service Representative to enhance client satisfaction in lawn care services.Key ResponsibilitiesEngage with clients to assess satisfaction and address concernsIdentify and promote additional services to enhance customer experienceCoordinate and confirm appointments for lawn assessments and treatmentsRequired QualificationsCustomer-focused attitude with a desire to exceed expectationsExperience or aptitude for recognizing upselling opportunitiesAbility to address customer inquiries and resolve issues effectivelyExperience with maintaining accurate customer records in a CRM systemStrong interest in collaboration and teamwork
