What are the responsibilities and job description for the Onboarding Manager position at VirtualVocations?
A company is looking for an Onboarding Manager to guide brands through the early stages of their onboarding process.Key ResponsibilitiesManage the end-to-end onboarding process, ensuring seamless platform setup and adoptionConduct structured walkthroughs of the platform and maintain detailed project plans for onboardingAct as the primary point of contact for troubleshooting and collaborate with internal teams to resolve issuesRequired Qualifications3 years of experience in onboarding, implementation, customer success, or project management in a SaaS or tech-driven environmentStrong organizational and time management skillsExperience with CRM and customer success tools (Salesforce and Hubspot) is requiredFamiliarity with influencer marketing or e-commerce platforms is a plusAbility to work cross-functionally and drive alignment on customer needs and priorities
