What are the responsibilities and job description for the Operations Analyst position at VirtualVocations?
A company is looking for an Operations Analyst in Trust & Safety to review and analyze online activity of K-12 students.Key ResponsibilitiesReview and analyze student activity to identify needs for intervention related to safety and well-beingCommunicate with emergency contacts at school districts to relay important informationRecord and maintain concise notes regarding incidents in Salesforce CRMRequired QualificationsExperience in crisis management, child advocacy, or content moderationStrong comfort level in communicating sensitive information through various channelsAbility to focus on repetitive tasks for extended periodsPassion for reading and excellent reading comprehension skillsFluency in Spanish is a plus
