What are the responsibilities and job description for the Patient Advocate Specialist position at VirtualVocations?
A company is looking for a Patient Advocate Specialist to assist patients with eligibility for assistance programs and resolve account balances for medical services.Key ResponsibilitiesScreen patients for eligibility for state and federal assistance programsAssist patients with applications for appropriate assistance programs and provide detailed instructionsMaintain accurate documentation and follow up on applications until benefits are securedRequired QualificationsHigh school diploma or equivalent is requiredPrevious customer service or call center experience preferredExperience with medical coding or billing preferredProficient PC knowledge with typing speed of 30-40 wpmAbility to work independently and prioritize multiple tasks effectively
