What are the responsibilities and job description for the Patient Billing Customer Service Rep position at VirtualVocations?
A company is looking for a Customer Service Support Representative for Patient Billing Customer Service.Key ResponsibilitiesAnswer 80 inbound calls daily from patients, doctor's offices, and insurance carriersInitiate payment plans for patients with outstanding balancesUtilize multiple resources to resolve patient inquiries while on the phoneRequired Qualifications and EducationHigh School Diploma or equivalent requiredMinimum 1 year of work experience requiredPrevious experience in medical billing, customer service, or call center preferredExperience in a high-volume call environment with multiple computer applications is desirableFamiliarity with patient interactions regarding medical information is strongly preferred
