What are the responsibilities and job description for the Patient Care Specialist position at VirtualVocations?
A company is looking for a New Patient Care Specialist I, responsible for communication with patients and managing orders for diabetes testing supplies.Key ResponsibilitiesHandle initial orders and ongoing communication with patients regarding diabetes testing suppliesMaintain a high call volume, averaging 80 calls per day, and manage over 150 patient accounts monthlyEnsure compliance with HIPAA regulations and maintain accurate records in the company systemRequired QualificationsHigh School diploma or equivalentExperience in call center sales and / or customer service is desirableProven ability to meet goals and objectivesBasic proficiency in math, data entry, and MS OfficeAbility to learn new systems and adapt to process changes
