What are the responsibilities and job description for the Patient Services Representative position at VirtualVocations?
A company is looking for a Patient Services Representative to provide services to patients, providers, and caregivers.Key ResponsibilitiesHandle inbound phone inquiries and determine eligibility for support programsCoordinate pharmacy triage, order processing, and follow-up activitiesProvide exceptional customer service and report trends or delays to managementRequired QualificationsHigh school diploma or GED requiredMinimum of three years of experience in customer service, medical billing, or related fieldsBachelor's degree preferredGeneral knowledge of the healthcare industry is preferredProficient with Microsoft Excel, Outlook, and Word
