What are the responsibilities and job description for the Patient Support Specialist position at VirtualVocations?
A company is looking for a Patient Support Specialist.Key ResponsibilitiesProvide support to patients by removing barriers to care and ensuring timely access to medicationResolve issues related to prescriptions and insurance authorizations while collaborating with multi-disciplinary teamsMaintain confidentiality and compliance with company policies while delivering patient-centered careRequired QualificationsExperience in delivering patient experience or customer support in a healthcare setting, preferably telehealthKnowledge of patient advocacy, obtaining prior authorizations, and maintaining patient recordsStrong organizational skills with attention to detail in maintaining patient recordsAbility to work autonomously and collaboratively within established proceduresFlexibility to work evenings or weekends as needed