What are the responsibilities and job description for the Policy Administration Operations Manager position at VirtualVocations?
A company is looking for a Manager of Policy Administration Operations to lead policy administration within their Individual Disability Insurance business line.Key ResponsibilitiesOversee and develop the Inforce Policy Administration teamDevelop metrics, procedures, and policies focused on future improvementsCollaborate with the Contact Center and Sales team to enhance customer serviceRequired QualificationsAt least 5 years of leadership experience in team development2 years of application management experience in insurance or related fieldsStrong background in change management and guiding teams through transitionsAbility to read contracts and understand application life cyclesExperience in Individual Disability Insurance or employee benefits is preferred
